Shipping Info

SHIPPING METHODS & CHARGES

Your order will be shipped to the specified address according to the shipping method selected during checkout: 

Method Shipping Time Frame  Price
Standard Shipping 7-10 business days $5.99
Express Shipping(Depending on weight) 4-7 business days $20
Express Shipping(Depending on weight) 4-7 business days $25
Free shipping on orders over $69 
Areas that can be mailed:
North America (United States, Canada), South America (Brazil, Mexico, Brazil), Europe (UK, France, Germany, Switzerland, Sweden, Norway, Ireland, New Zealand, Spain, Italy, Netherlands, etc.), Singapore, Australia, Israel, etc. area
Where it cannot be mailed: Africa，Russia
 
PLEASE NOTE:
The shipping time frame does not include production time.

Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.
All familywatchs products are personalized. Some items have longer production days than others. These details can be found on the product pages and throughout the checkout process.

PLEASE NOTE:
All our packages are fully insured and shipping time frames described above applies to orders shipped within the continental United States. The time frames mentioned above for shipping include production time. 
Express shipments require a customer signature upon delivery.
 

Even if you live outside of the country, don’t fret! We provide international shipping to all countries.


Each customer is responsible for any customs charges that may be applied to international shipments.familywatchs has no control over these charges and is not responsible for any actions taken by customs or delivery services.

ADDRESS INFORMATION

Please note that it is the customer's responsibility to provide us with a correct and complete shipping address. 
If your shipping address is different from your billing address, please specify this during checkout.

SHIPPING NOTIFICATION

When your order ships, you will receive a Shipping Notification email. 
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped.

ESTIMATED SHIPPING

The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays. 
Please note that special orders may have a longer processing and manufacturing time frame.

OUR GUARANTEE

  • 100% Money Back Guarantee.
  • Fast Shipping.
  • Guaranteed safe and secure checkout via: Paypal | VISA | MASTERCARD
  • We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
  • If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.